Terms of Service - calmbylili.com

Last updated: [Date]

Welcome to CalmByLili (“we”, “us”, or “our”). By accessing or using our website calmbylili.com, purchasing our products, or using our free Five-Element Reading service, you agree to be bound by these Terms of Service (the “Terms”).

If you do not agree to these Terms, please do not use our Site or services.

PART 1: FREE FIVE-ELEMENT READINGS

1.1 Service Description
Our Five-Element Readings are provided free of charge for entertainment, self-reflection, and personal growth purposes only.

1.2 No Professional Advice
These readings do not constitute medical, legal, financial, psychological, or professional advice. You acknowledge that:

You will not rely on these readings for significant life decisions (health, career, legal matters, financial investments)
CalmByLili is not responsible for any outcomes or consequences resulting from your use of these readings

1.3 No Guarantee of Accuracy
While we strive to provide valuable insights, we do not guarantee the accuracy, completeness, or reliability of any reading. Results may vary from person to person.

1.4 Age Restriction
You must be at least 18 years old to request a reading. By submitting your birth details, you confirm that you are 18 or older.

PART 2: PHYSICAL PRODUCTS (CRYSTAL AND STONE JEWELRY)

2.1 Natural Variations (Important)
Our products are made from authentic natural crystals, gemstones, and minerals. You acknowledge and agree that:

Natural stones vary in color, texture, size, pattern, and weight
Inclusions, fissures, and natural markings are normal — these are not defects
No two pieces are identical — each product is unique
Product images are for illustration only; the actual product may differ slightly

These natural variations do not constitute “not as described” or grounds for return (see our Refund Policy for details).

2.2 No Medical Claims
Any statements about metaphysical or energetic properties are based on cultural traditions and customer testimonials. These statements:

Have not been evaluated by any medical authority
Are not intended to diagnose, treat, cure, or prevent any disease or medical condition
Are not a substitute for professional medical advice

2.3 Product Availability
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

PART 3: ORDERS AND PAYMENTS

3.1 Accuracy of Information
You are responsible for providing accurate and complete information for your order, including shipping address and contact details. CalmByLili is not responsible for delays or losses caused by incorrect information.

3.2 Payment Processing
Payments are processed through our third-party payment processors. We do not store your payment information on our servers.

3.3 Pricing
Prices are listed in [USD / CNY] and are subject to change without notice. The price at the time of checkout is final.

3.4 Right to Cancel Orders
We reserve the right to cancel any order for any reason, including but not limited to: suspected fraud, product unavailability, pricing errors, or violation of these Terms. If we cancel your order, you will receive a full refund.

PART 4: USER CONDUCT AND RESTRICTIONS

By using our Site, you agree NOT to:

Use the Site for any illegal purpose
Reverse engineer, copy, or steal our website content, designs, or intellectual property
Harass, abuse, or threaten other users or our staff
Submit false or misleading information (including fake birth dates)
Attempt to bypass any security features of the Site
Use our free reading service for commercial purposes (e.g., reselling readings to others)

Violation of these restrictions may result in:

Immediate termination of your access to our services
Legal action (where applicable)

PART 5: INTELLECTUAL PROPERTY

All content on this Site, including but not limited to:

Text, copy, and blog posts
Product descriptions and reading methodologies
Logos, graphics, and images
Website design and layout

is the intellectual property of CalmByLili and is protected by copyright laws.

You may not reproduce, distribute, modify, display, or create derivative works of our content without our prior written permission. Personal, non-commercial use (e.g., sharing a link to our Site) is permitted.

PART 6: THIRD-PARTY LINKS

Our Site may contain links to third-party websites. These links are provided for your convenience only. CalmByLili:

Does not endorse or control these third-party sites
Is not responsible for their content, privacy policies, or practices
Encourages you to read the terms and privacy policies of any third-party site you visit

PART 7: LIMITATION OF LIABILITY

To the fullest extent permitted by law:

CalmByLili shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Site, services, or products
Our total liability to you shall not exceed the amount you paid for products purchased (if any) or $50 USD (whichever is less)

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

PART 8: DISCLAIMER OF WARRANTIES

The Site, services, and products are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied.

We do not warrant that:

The Site will be uninterrupted, error-free, or secure
The quality of any products, services, or information will meet your expectations
Any errors will be corrected

PART 9: INDEMNIFICATION

You agree to indemnify and hold harmless CalmByLili and its owners, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

Your violation of these Terms
Your use of our Site, services, or products
Your violation of any third-party rights

PART 10: GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of [China / your jurisdiction], without regard to its conflict of law provisions.

Disputes arising from these Terms shall be resolved through binding arbitration or in the courts of [your city/country], as determined by us.

PART 11: MODIFICATIONS TO THESE TERMS

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to this page. The “Last updated” date at the top of this page will reflect the most recent revision.

Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.

PART 12: TERMINATION

We may terminate or suspend your access to our Site and services immediately, without prior notice, for any reason, including but not limited to your breach of these Terms.

Upon termination, your right to use the Site will cease immediately.

PART 13: CONTACT US

If you have any questions about these Terms, please contact us at:

info@calmbylili.com

CalmByLili